SinCity Playwear
Orders are processed and shipped within 1-2 Business Days Monday through Friday only.
Discreet Packaging and Billing
Southwest Florida Office
303 Laurel Road West
Suite 1412
Nokomis, FL 34274
Orders May Be Placed Online 24/7



Return/Exchange Policy

  • All merchandise must be in new saleable condition, with all tags attached and in its original packaging. If tags are missing, we will not honor the credit and will ship back to customer at their expense. We cannot accept returns on soiled items, nor prepackaged items that have been opened (US Health Government Law) and, therefore, made un-saleable. Please make sure that you try all shoes and boots on a carpet surface for fit. Any Hosiery, G-Strings, Thongs, or Tonga's may NOT be returned for (US Health Government Law).
  • Returns must be accompanied by a RA Number (Return Merchandise Authorization), which can be obtained by contacting customer service on our "Contact US" page at top of page. Unauthorized returns will be refused.
  • You MUST "Contact US"(Bottom of Page) for ANY Requested returns within 14 days of receipt of your order. Failure to notify us within a 14-day period will result in refusal of your return.
  • Cancellations of an order is ONLY allowed within 4 hours of placing order.
  • Shipping & handling charges are nonrefundable. Customer is responsible for costs associated with sending back the return items in perfect saleable condition that includes packaging and tags attached.
  • Returns are subject to a 15% Restocking Fee.
  • Returns for Exchanges must meet our terms. The restocking fee will be waived on returns made for exchanges in a different size or style of equal or greater value. Customer will be responsible for new additional shipping charges of $10.95 for the NEW Exchange Order to be shipped out. There are NO Returns allowed on any Exchange Orders.

If TWO or More Pairs of Footwear are ordered in same style, color, different sizes and the amount returned makes order total fall under the FREE Shipping of $85, then you will also be charged the $8.95 for FREE shipping and 15% restocking fee also.

Undeliverable or Refused shipments are subject to a 25% Restocking fee plus no credit on original shipping charges.

ALL Sale Items are Final, NO Returns or Exceptions Allowed

    Swimwear, Daisy Corsets and Costumes Return/Exchange Policy - ALL Swimwear/Loungewear/Dresses & Coverups, Daisy Corsets and Costumes can only be exchanged for different size or different style of equal or greater value (you pay the difference). There are NO Returns accepted for these product lines. There will be a $10.95 shipping charge for all USA exchange orders. All tags MUST be attached and no returns on Swimwear G-Strings, Thongs, Tonga's for Health Reasons. Sanitary liners must be intact & in place. Item must not smell of any lotions, perfumes, deodorants etc... OR HAVE ANY MARKS FROM DEODORANTS, LOTIONS OR TANNING ETC...AND HAVE NO PET HAIR--it must be in resalable condition--SO PLEASE REMEMBER THIS WHEN TRYING ON YOUR ITEM.

      • International Custom Duties and Taxes:

    Buyers are responsible for all local customs duties and taxes at or before delivery in countries where applicable. Check with your local post office for details on the rates for international packages.

    International Returns/Exchanges:

    For all International returns/exchanges all shipping costs will be at the expense of the buyer. When the order is sent back for a refund, the total charge for the items being returned will be refunded less 15% restocking fee. Shipping cost will not be refunded, and exchanges will be charged for new shipping back to you.